HRM
Organizational Citizenship Behavior and Counterproductive Workplace Behaviors
Employee performance can be highly variable, even those with the same set skills may provide employers with different levels of contribution/productivity based on personal characteristics and attitude. The sunny side of employee behavior, which relates to organizational citizenship behavior (OCB), can be very beneficial for employers (Landy & Conte, 2013). However, while there are employees with positive behavioral traits, there may also be employees that have negative behavioral traits, which are referred to by Landy and Conte (2013), as the "dark side" of the performance continuing, undertaking counter-productive workplace behaviors (CWB). The aim of this paper is to explain both of these types of behavior patterns, and give some examples that have been observed in the real world.
Organizational Citizenship Behavior
OCB is a general...
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